Consider people with whom you have regular contact. Your reactions to these people are most often an indicator of a difference in Social Style. When you find it easy to communicate with someone, you likely share the same Social Style; when there are difficulties in communication, it is often because of unrecognized Social Style differences.
Understanding Social Styles allows leaders to recognize communication preferences; versatility allows them to adapt to others to improve communication and relationships. Versatility is the key to performance improvement.
The good news for your leaders is that versatility is a skill that they can learn and master. Leaders who learn how to be versatile excel. Being a versatile leader requires effort. Leaders have to make a conscious choice to be versatile. When is it most important for a leader to be versatile? The research indicates that leaders need to pay attention to certain critical moments that matter most:. While all employees want clear and meaningful direction, how a leader delivers that direction can have a large impact on performance.
Drivers and Analyticals, for example, are more engaged when they receive just the right amount of direction, not too much and not too little. Spreadsheets soon become overly complex and prone to error, not to mention the headaches that arise with version management.
As often as not, individuals update these spreadsheets and then forward them to others by email. Before you know it, no one knows who actually has the latest or correct version in front of them.
Jochem is a business development manager at AG5. This article takes a closer look at what we mean by greater versatility and its benefits. What do we mean by a versatile workforce? Employees that use their varying skills to increase efficiency and contribute to the team will always be able to find a place within the company. Some challenges may require you to step out of your comfort zone. This is good!
As this technology enters the workplace, you need the ability to keep up. Additionally, changes in company culture and environment call for diverse and open-minded employees.
Those that see the importance of versatility during rapid growth, or changes in a business model, are likely to excel. Take the time to learn each day. Work toward that promotion. Take advantage of any seminars, workshops, or meetings that might expand your knowledge. And an Expressive may need you to be a little more flexible on time, or to hear your excitement for the issue.
So before going straight from Identify to Modify, pause a second to reflect: What does this Social Style need? And what is needed now?
People new to Versatility skills sometimes think you have to make big behavior changes to communicate effectively. Maybe all you need to do is:. Upon reflection, he realized the VP of Sales needed to get right to the point, and the lengthy explanation of the data and how he reached his conclusion was not helping the VP of Sales.
The VP of Sales responded immediately. The VP of Marketing paused for a moment and realized that the Website design manager always felt more comfortable when more people were involved in decisions.
So the VP of Marketing asked her who else might be able to contribute to this decision and invited them all to a meeting to discuss the changes. After the group made the decisions, the Website design manager implemented them almost immediately. Equipping your employees and leaders, in all functions, with Versatility skills enables them to address complex challenges, reduce tension and conflict, and build more collaborative relationships throughout the organization.
Without communication obstacles, individuals, teams, and work groups can soar as they are free to focus on the work at hand. Join the ranks of the global air fleet maintenance team and boost your productivity to new altitudes.
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